Making a Life Insurance Claim

The first step collecting on a life insurance policy is to contact the insured’s insurance advisor or the insurance company directly and let them know that the insured has passed away.

Next, the insurance company will require the following items:

1. An original or certified copy of the policyholder’s death certificate
2. Proof of the beneficiary’s identity

If the policy is under two years old, or if the insurance company suspects something is amiss, the company may decide to write the insured’s doctor to confirm the validity of the medical information first collected when the insured bought the policy.

If you are a beneficiary who is having difficulties collecting on a life insurance claim, you can visit our Insurance Claim Problems Page for some free advice from lawyer Andy Suboch.

LSM Insurance Tip: As the insured, make sure your family and/or your beneficiary is aware of all the life insurance policies you have in place. Also, if the corresponding insurance companies are not notified, your policy will not be paid out. One billion dollars in life insurance proceeds go unclaimed each year because of policies that beneficiaries are unaware of.

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  • LSM Insurance
    April 29, 2013 at 10:08 am

    Thanks for your input.

  • Michelle Sanico
    April 29, 2013 at 7:14 am

    Additional info: the first step collecting on a life insurance policy is to contact the insured’s insurance advisor or the insurance company directly and let them know that the insured has passed away. I believe in that