How To Submit a Complaint
At LSM Insurance, we strive to serve our clients with the highest level of professionalism and advice.
Please do not hesitate to reach us out if you ever had an unfavourable experience with any of our agents or representatives. We apologize for your inconvenience and promise to make things right.
Alternatively, please contact us directly by mail, email or phone:
Head Office Address:
2900 John Street Suite 302
Email: [email protected]
If you have not been able to reach a resolution with LSM Insurance, you have the right to seek an Independent Third Party Resolution:
OmbudService for Life and Health Insurance (OLHI)
Address: 401 Bay Street, Suite 1507 P.O. Box 7 Toronto, Ontario M5H 2Y4
Toll Free: 1.888.295.8112 (Canada wide)