How To Submit a Complaint

Posted on December 10, 2015 and updated April 4, 2016 in Life Insurance Canada News 2 min read

complaint form

At LSM Insurance, we strive to serve our clients with the highest level of professionalism and advice.

Please do not hesitate to reach us out if you ever had an unfavourable experience with any of our agents or representatives. We apologize for your inconvenience and promise to make things right.

Alternatively, please contact us directly by mail, email or phone:

Head Office Address:
LSM Insurance
2900 John Street Suite 302
Markham, Ontario
L3R 5G3

Phone: 1-866-899-4849

Email: [email protected]

If you have not been able to reach a resolution with LSM Insurance, you have the right to seek an Independent Third Party Resolution:

OmbudService for Life and Health Insurance (OLHI) 

Address: 401 Bay Street, Suite 1507 P.O. Box 7 Toronto, Ontario M5H 2Y4

Phone: 416.777.9002

Toll Free: 1.888.295.8112 (Canada wide)

Fax: 416.777.9750