Insurance Claim Problems? Get a Top Notch Legal Opinion
Having Claim Problems? We can help!
Are you the beneficiary of a life insurance or disability insurance contract or an automobile injury claim, and find yourself at a stalemate with an insurance company?
Insurance claims aren't easy. The insurance company has a legal department and an army of lawyers. It's you against a stacked team.
We've decided to even your odds.
Just tell us your story in the comment box below and we'll get you assistance with your problem from the law firm of Andrew Suboch B.A., LL.B. which has over 30 years experience successfully fighting insurance companies.
Successful litigation of personal injury claims, insurance lawsuits and claims settlement are our specialty.
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True Stories
Making a Critical Illness Insurance Claim
Making a Disability Insurance Claim
Making a Life Insurance Claim
Real Life Insurance Stories: Lisa Harbinson and Her Mother Joyce Truman
In a Fight With an Insurance Company: What Are Your Options?
Background
At LSM Insurance, we are dedicated to helping life insurance claimants get a fair shake from insurers. We have always offered claim assistance to our own customers and are excited to announce our latest project.
We have teamed up with one of the top legal firms in Canada to help life insurance claimants get a legal opinion on their situation - for free.
Just tell us your story in the box below and we will give you our best advice based on the circumstances. Of course, we can't investigate all the details over the internet, but if you tell us the full story, we can give you a pretty good idea of what your options and what your chances are.
We do sometimes publish our advice as a service to other consumers, but we always remove any personally identifying details from what you send us.
Tell us Your Story
Get the law on your side.

Andrew Suboch B.A., LL.B.
Andrew Suboch B.A., LL.B.
Barrister-At-Law
• Toronto Lawyer
• Personal Injury Attorney
• Dog Bites
• Motor Vehicle Accidents
• Wrongful Dismissal Claims
• Short Term Disability
• Long Term Disability
• Sickness / Accident Leave
• Pedestrian Knock Downs
More about Andrew.
Hello,
My travel insurance company is denying my claim. I found out I was pregnant on the 15th of sept. I took a blood test and it was confirmed. I was having slight spotting as well as slight cramping. I took another blood test on the 17th to confirm levels were increasing…and they were. The cramping and spotting stopped and I felt great. My levels weren’t doubling as they should of been but know that that is sometimes normal..all women are different.
Found out my grandfather was sick and going to die in Holland, so had to book a trip to Holland for the 20th. Doctor said it was okay. Took one more test on the 19th and levels were still rising…slowly. I had no pain and no spotting or cramping. Bought medical/travel insurance..no questions asked about medical history.
The day after I arrived in holland for the now funeral, I started to feel pain on right side. Went to a doctor and was told that I should go to the hospital. At hospital an internal ultrasound was done and confirmed Ectopic pregancy. Was admitted and treated for 8 days (missing my grandfathers funeral).
Had to push back return flight by one week. Medical insurance has denied my claim saying that I was not in a stable condition before I left for the trip because of the spotting and cramping which could of led to a miscarriage. I know that lots of women experience these things in the first trimester and have healthy pregnancies.
Please let me know if I have a case that could be won.
Thank you for your question. Our firm Landy Marr Kats LLP has experience handling similar cases.
Each case is a little different. It depends on the exact policy wording, on precisely what your pre-departure medical records disclose, as well as careful review of your “story”. Very often the initial denial is overturned, either by the Courts or by way of a settlement in which the insurer agrees to pay all or at a portion of the claim, as well as monies to offset your legal costs.
We would really need to meet in person. We do not charge for initial consultations. If you retain us, often we will do these cases on a contingency basis, which means that we get paid only if and when the case settles, or is won in Court.
Please contact me at the email or phone number below, and I will be pleased to set up a meeting at our office.
Landy Marr Kats LLP
Hello
I had been hit by an car from behind recently and my car was pushed into a front vehicle. I am already on short term dissability (lower back pain) for last two months and my wife was also sitting in passenger seat.
I had picked up my wife from her work which she started about 10 days back and was going to chiropractor for my treatment. Unfortunately we both were hurt again due to sudden impact. I reported the collision to my insurance and nearest collision centre after we all exchanged the personal info.
Later I left my car at a garrage rections of my insurance company and estimated cost of rebuilding is about $ 6000.00.
My company put me on the 0.00% fault waived my deductible. Now I want to know aboy injury claims. I also visited my family doctor in the meantime and chiropractor for treatment.
To what extent I can claim for the injuries accumalated on us due to this accident? As my wife had her arm and shoulder muscle sprained and is home for more than 10 days after the said accident. And I am already having back pain has not improved further due to this accident.
Please reply in details with all the best options.
I am sorry to hear that you were injured in a car accident.
To receive compensation for injuries sustained in a car accident you need to establish that you have sustained a permanent and serious injury that is long lasting. We can help you in establishing this once we review the case and determine that your injuries are in fact those for which you can receive compensation.
Please contact us so that we can make a mutually convenient appointment to discuss this further. Please note that you have two years from the date of the accident to commence an action against the at fault party.
Landy Marr Kats LLP
My house burned to the ground in 2006, the insurance has not yet paid any monies to me, I hired N.F.A. in October 2007 in frustration and now they are supposed to have an appraisal on November 27th.
The lawyer for the insurance company keeps saying that he will give a check for 100,000.00 as an advance but the check never comes . I need someone to help me with this. The value of the loss is about 3 million dollars.
Now N.F.A. says I will need to have reciepts to prove the value of all my clothes, this is the first time I hear this after 2 years.
It is important for you to consult with a qualified lawyer. Each case is a little different. It depends on the exact policy wording, as well as a careful review of your story.
Very often the initial denial is overturned, either by the Courts or by way of a settlement in which the insurer agrees to pay all or a portion of the claim, as well as monies to offset some of your legal costs. While punitive damages are very rare in Canada, if the denial is completely without any legal or factual basis, the Courts do have the power to award damages to punish an insurer. In one famous case a few years ago, an insurer, without evidence, claimed the home owner burnt down his own home.
A large punitive damages judgment was granted to the Plaintiff are time limits in which a lawsuit must be started. A formal proof of loss must be sworn and delivered to the insurer.
We do not charge for initial consultations. If you retain us, we will often agree to be paid on a contingency basis, which means that we only get paid only if and when the case settles, or is won in Court.
Landy Marr Kats LLP
We have mortgage disability insurance. In June of this year my 7 year old daughter was diagnosed with Brain cancer. After two surgeries to successfully remove a tumour from the cerebellum she underwent intensive radiation through July and August. Now she is an in patient for the next 4 months receiving chemo which will lead her back to health. I also have two other children ages 9 and 4.
My wife is self employed and I have been off on stress leave from my career since diagnosis in the beginning of June. Once we understood the gravity of the situation I notified the insurance company and they forwarded me claim forms.
I followed all requirements with respect to the documentation and the company kept requesting more information. The policy was in force for less than two years so they felt justified to ask for additional information; I complied in a timely manner. It became apparent to me that they were looking to deny this claim when they requested medical records from my GP in Ontario.
After persistence from myself I finally was able to reach the manager of the claims department. She informed me that they were denying my claim based on non-disclosure during the underwriting process.
When the policy was underwritten the company had sent a paramedical type agent out to collect saliva and fill out a questionnaire. To the best of our knowledge we answered the relevant questions. The policy was issued with my wife and I both having life insurance but she was denied disability insurance since she was under doctor’s care. I was covered for both life and disability.
The company argues that if they had the omitted information they would not have underwritten the policy. Since the pre-existing conditions were not serious in nature my expectation is that the company would have underwritten the policy with riders for the pre-existing conditions.
I feel that the company should show the same diligence in underwriting the policy as they do when the look to deny a legitimate claim. While it is true that I did not remember whether one of the conditions was over 3 years or not and the secondly that I forgot that I had been diagnosed with Bursitis in my hip, there was no malice or intent to deceive the company when the information was given.
If you can help that would be great.
Thanks for the question.
These cases are common and difficult. While it may seem unfair, the onus is on the one applying for insurance to be honest and answer all questions fully and accurately in the application process. Often the insurer does not due a full and proper investigation until after a claim is made.
The legal issue usually is whether there was a “material misrepresentation.” In order to evaluate such a claim we need to see:
1. The application form;
2. The medical files;
3. The denial letter.
At Landy Marr Kats LLP we have successfully handled these types of cases in the past. After gathering all of the information to establish your entitlement to benefits, we approach the insurance company and attempt to resolve the case amicably. If we are retained we would likely do the case on contingency basis which means you don’t pay us until we win or settle your case. Please contact us for a free consultation and we will see if we can help you.
Landy Marr Kats LLP
My LTD claim – lady says she wants information from my care provider but wont go directly to him for information. He will not give me the information needed as he wants to contacted by insurance company directly. I am in a catch 22 i think my claim is only approved till next month. Insurance offered me a buyout and i turned them down now i feel they are gonna get me off anyway they can. I have been off approx. 4 years for mental disbility and still am unable to return to work and this is only addding to the stress and anxiety. There is more but i just cant come up with it now.
Thank you for your question. Landy Marr Kats LLP has experience handling many similar cases.
Each case is a little different. Long term disability claims are often very difficult for the insured, because while you are sick you need to gather the evidence proving your sick.
In your case you really need to get your doctor to write a report that is supportive and says you are “disabled” as defined in the policy, provided of course that is the doctor’s medical opinion.
If thereafter the claim is denied we can fight the case for you. The result will depend on the exact policy wording and on the medical evidence. Very often the initial denial is overturned, either by the Courts or by way of a settlement in which the insurer agrees to pay all or at a portion of the claim, as well as monies to offset your legal costs. Usually we do not bother appealing denials within the insurers own appeal process. We just sue, because in our experience the appeals are almost always unsuccessful and just waste time.
If your claim is denied we would really need to meet in person. We do not charge for initial consultations. If you retain us, often we will do these cases on a contingency basis, which means that we get paid only if, and when, the case settles, or is won in Court.
Landy Marr Katz LLP
Hi,
I am not sure if you deal with cases like mine.
Mid Sept./08, I noticed that I was paying for insurance on my bank credit card which I never applied for/approved. I barely look at my statements but what caught my attention this time was that I was making payments with no changes on my balance. When i took a closer look I noticed a premium charge on my account.
I contacted my bank which then referred me to the insurance company in charge. The company told me that I had been paying the insurance for the last 5 years and it was my fault that I didn’t look at my statements. I asked them how it had been authorized and they said I had done it either in writing or over the phone which I am very sure I never did.
So I asked them to send me some proof that I signed up for it and they said they would launch an investigation and get back to me in 3 weeks. It is now coming to end of November and I haven’t heard anything from them. I called them in October after the 3 week period and all they could say was that they can’t go back tracing records of 5 years ago and it’s my fault that i did not look at my statements. I feel like it’s a rip off, these people have been taking my money just because “I do not look at my statements”, does that sound right? It may not be much money to them, but I need that money sent back to my credit card. By the way, they kept transferring the insurance to my new cards whenever the bank renewed without sending me anything to sign or a phone call to confirm that i wanted to continue with the insurance. Can you help me with this?
Thanks.
Hi Cindy,
Unfortunately this is not the type of case we can help with.
I would recommend contacting link to fsco.gov.on.ca
Landy Marr Katz LLP
Hello Cindy,
I’m not LMK but I can help you from my own experience.
Those “balance insurance” charges are indeed highly dubious. I had never approved such insurance on my own credit card. I managed to catch them within the first couple of years (if your card is fully paid off they can’t charge you which is why I didn’t notice early).
In my case, I am an independent business person – the balance insurance does not apply to independent contractors or business people – only to salaried employees. So effectively I was paying for insurance for which I was not eligible.
I made a big enough noise about it that they did refund a few hundred dollars of premiums to me. It helped that I had a very active account.
The sums are not large enough to involve lawyers, but stick to your guns.
Here’s some tips to help you get your money back:
Somewhere in the middle of this list, you will get the insurance premiums refunded. This particular product is almost 100% profit for the bank and insurance company so it costs them almost nothing to give you your money back.
Anyone who is paying for balance protection should go over that policy with a fine tooth comb. It’s riddled with exceptions.
Balance insurance is a simple skimming scam. The bank doesn’t want too much attention drawn to this practice so they’ll give you your money back and keep taking the money of a hundred others.
Thanks Alec, I will do that.
I really hope that somebody here can refer me to which type of lawyer i should seek and any other advice god willing, i need it.
2 years ago I spent my year in working and traveling in Australia. On my travels on a night when i was intoxicated partying i feel off of a balcony and required brain surgery to relieve internal bleeding. After all was said and done my travel insurance company denied me of any payments leaving me with a 30,000 dollar bill, plus having to stay on rehab. Because of my alcohol level and that I had smoked some pot that night which was a breach of the contract.
I was told to always appeal, I sent an appeal email and was denied again and because of how traumatic everything was at the time and now poor i was, I didn’t bother to respond again.
Now… due to my ignorance is contacting the hospital in Australia I have received notices (just yesterday) from a solicitor’s office in Australia demanding my payment of said money.
questions…
A) do I have a chance of still fighting, this insurance company for money. What type of lawyer would be best for this type of case.
B)What can these Australian lawyers and credit companies do? sue me? affect my credit rating? can i go bankrupt? (of course i want to pay them there money for services, they found my address because of thank you mail we sent, I am just having trouble paying rent let alone foreign bills..)
C) Is there someone in particular in Ontario law, or OHIP that would be good to talk to about this sort of thing.
this event greatly changed my life, and i would like to see the insurance company cover some if not all of the costs.
thank you for your time
Thank you for your question.
It depends on the exact policy wording as well as a careful review of your “story”. We would need to see the denial letters and the policy wording. If you have that you could email it to me to take a look at.
As for OHIP you should be making an application to OHIP, they will pay something, unfortunately OHIP rates are low compared to other jurisdictions and likely they will only pay a small fraction of the other bills. As there are deadlines for OHIP and insurance claims you should act immediately.
If the bills are unpaid it will likely effect your credit rating and if sued you may have to consider bankruptcy or making a settlement unless the claim against the insurer can be successfully pursued.
Landy Marr Kats LLP
Would you please elaborate on “being paid on a contingency basis”. When a case settles is it a % of the settlement that is owing to you? Are disbursements taken from this percentage? Hearing so many different stories on this and want to know more before deciding on representation. Thank you.
It is matter of contract between the client and the lawyer. It can vary between lawyers.
Typically the defence will contribute something towards the Plaintiff’s legal costs and disbursements. If the settlement was say $100,000.00 inclusive of interest, claim and costs, a contingency fee would take say 30% of $100,000.00 plus GST plus disbursements, leaving the balance for the client. Sometimes the percentage is exclusive of the defence contribution. Usually, but not always the client is not expected to pay anything for disbursements (except out of the proceeds of settlement). Typically the client owes his lawyer nothing until the Defendant pays money.
However, it is important to remember that claim, on this example was worth less than a $100,000, and some portion of that amount was allocated as the defence contribution to costs. If for example $10,000 was a contribution to costs, the client really is paying $20,000 (plus GST and disbursements) for the fee and the defendant $10,000.00. However, unless the case goes to trial and judge fixes costs, it may often not be so specifically allocated.
However, it is important to remember, that if the case is lost nothing typically will be owed to your own lawyer, in our legal system normally the winning side in a lawsuit must pay costs to the losing side. Therefore, if the case goes to trial and is unsuccessful, the client will have to pay a significant amount for the Defendant’s lawyer’s costs, even if he pays nothing for his or her own lawyer.
Landy Marr Kats LLP
Hello,
My physician has declared me unfit for work (stress,anxiety and depression) and I have been waiting for short term disability since the end of september. They say that my claim is under review …………How long can they play the stalling and in bad faith game…..which is causing more health problems and undue stress in my family relationship?
Any information would be greatly appreciated and thank you very much
R. Colt
Thank you for your question. Landy Marr Kats LLP has experience handling many similar cases.
Each case is a little different. Disability claims are often very difficult for the insured, because while you are sick you need to gather the evidence proving your sick.
Each company is different. Is short-term disability (“STD”) covered by the employer or an insurer? Sometimes employers hire an insurer to “adjudicate” the claim, while responsibility for paying STD rests with the employer. Other times premiums have been paid and STD benefits are the responsibility of an insurer. If the insurer or employer is acting in bad faith a claim can be made for that, but those claims are difficult (but not impossible) to pursue.
You have waited long enough. If you are an Ontario resident, we could meet with you to discuss commencing a lawsuit. We do not charge for initial consultations. If you retain us, often we will do these cases on a contingency basis, which means that we get paid only if, and when, the case settles, or is won in Court.
I am assisting a widow on estate. Husband had credit life insurance with bmo. Claim made in JUly doctor advises the insurance co has everything they need insurance co says doctor not responding.
What are your costs to intervene ?
My mother passed away years ago,, And when I was young she teased me about getting her car if and when the day comes, because she was going to write up her will. So I know she had a will. But we couldn’t find it. I am also pretty sure she had life insurance. But I was young and hurting and in no state to look into the matter, and didn’t know where to start. Now years later, a girlfriend of mine is going through the same type of situation with her family. So my question is, is there somewhere for the general public to call or a lawyer or the executor in order to find if the person that passed away had life insurance? How do you know the company doesnt just cancel the policy because of non payment?
thank you
Hi Steve,
The following steps can help you collect on a missing life insurance policy.
If you are unsuccessful but still believe that life insurance coverage did exist at the time of death, then contact the Canadian Life and Health Insurance Association. Under certain circumstances, the Canadian Life and Health Insurance OmbudService (CLHIO) will undertake a policy search for insurance coverage’s on a deceased’s life among its participating companies. The two basic requirements that must be met are:
For more information you can visit them at www.clhia.ca. The American equivalent of the CLHIA is the National Insurance Consumer Helpline which can be contacted at 1-800-942-4242.
In addition, MIB, a 106-year-old association that represents nearly 550 U.S. and Canadian insurers, maintains information on individuals who have applied for life insurance. MIB keeps a seven-year archive of application related information of people who have applied for life insurance through their member companies. This archive covers approximately 90 percent of all individual policies written in North America and contains nearly 100 million records. While MIB records do not indicate that an insurer has issued a policy, they do show if an insurer requested a data search, and a data search usually takes place when an individual applies for policy coverage.
Apparently, I signed up for a Life Insurance Policy one evening while I was slightly “intoxicated.” I wasn’t drunk enough not to remember, but I was definitely persuaded to buy it when I wasn’t at my best.
How can I get my money back? I don’t want or need this policy.
Thank you
Hi Loretta,
Thanks for the email. In Canada life insurance companies offer a 10-day rescission right. In other words, you have a 10-day period following the delivery of a new policy to cancel it and obtain a full refund of your start-up premium.
I would recommend you provide proof of cancellation within the 10-day period by:
Send a registered letter to the company advising them of your decision; also inform the agent/broker.
I hope this helps. Regards … Lorne
I work for a major Bank which provides short term D/I. I have been off on stress leave with a Doctors note. Manulife claims that they do not pay for stress leave. Can you help? Please answer by email. Thanks
Evidently I did not complete the application for travel health insurance properly. My claim has been denied on the grounds that I did not disclose heart problems for which I was diagnosed and prescribed medication. True, but I had seen a cardiologist before signing up for insurance, and he said I did not have a heart problem and did not need the medication I had been prescribed. So I signed up for the insurance premium that said “90 days stability” even though it also said I was not to have had any heart problems in the past 10 years. I hadn’t, and the prescriptions for high cholesterol and high blood pressure were errors or just precautions. Then I had a serious fall and was hospitalized for a week in the US.
The fall had nothing to do with my heart. I fell on my head and it took me a long time to remember much of it. When I came back to Ontario, I again saw a cardiologist who said I did not have a heart problem.
In Jan. me and my family were traveling along Hwy 10 stop at a red light @ square one Drive when we were rear ended by a Honda Accord no series injuries at the seen. The next day I contact my insurance company to put in a claim and they said my insurance was canceled 2 months ago duo to 1 missed payment and we were notified by registered mail but I did not get a letter from my insurance company now I am stuck with the damages and I want to get his insurance company to cover my damages.
Thank You!
Grant
my truck was stolen. i had $25000 eqvipment in it. i bought truk and machineries together for $45000. everything is insuared. but insurance company is going to pay me $21000 for everything. is there anything can be done for this?
My common-law husband was killed in a single car accident in September. Because it was an accidental death his insurance company was to pay double. The insurance company paid off the basic life amount but has denied double indemity because he had an alcohol blood level of 0.25. Denial was because of intoxication. My husband drank alcohol on a daily basis for the 30 years that I have known him and has a high tolerance to alcohol. Is there any recourse that can be taken to substantiate payment of claim?
Rita
Hello,
My 53 foot trailer was stolen in July/2008 and I still haven’t been compensated. I received a call and was told that there was a mix up with the trailer lisence plate and that they were going to pay. During this time my tractor got reposessed in October and I believe the leasing company may have taken the proceeds of the insurance as well. I wanted to sue the insurance company as this caused me to loose my business. I also wanted to sue my broker for doing absolutely nothing to help. I live in Brampton.
Thanks,
Ferdinand
I want to file a lawsuit on insurance company as soon as possible please give me a call at 416 509 3453
Thank you for your inquiry. We will be in touch with you soon. Regards … Lorne
Hello,
My Claim with my insurance company to pay out the balance of a Line of Credit has recently been denied. This Claim was based on the indication in the policy
that a “Stroke” could be grounds for the claim. The claim is based on the policy’s “Life / Health Crisis” requirements.
I suffered a Cerebral Hemorage resulting from a Bleed at an Anuerism. The fact that this is a Stroke has not been denied.
The Insurer has stated that based on the conversation with the Doctor..They have denied my clain as there is no detectable neurological deficit which is a requirement for a claim.
My grounds for appeal are #1: The Policy in my opinion reads that a deficit must be measurable for a minmum of 30 consecutive days. I doubt there would be any denial that this is/was the case. the insurer is Claiming the Policy reads 30 consecutive days and concidered permanent.
#2: In my opinion I do have permanent impairment from the stroke that may not be measurable. IE: Short, sudden sharp headaches.
Ringing in ears
loss of sense of Smell and Taste.
My wife Claims some Memory Loss (Retention)
With also claim personality Change
(Short temper)
In a Nutshell…Based on short version of events as noted above…Do I have “Valid” reasoning to persue an Appeal.
Thankyou for your response,
I have a good friend who is employed and was in a management situation that caused a severe mental breakdown. He was directed by his physician not to return to work until he recovered. Although he diligently submitted regular doctor reports, he was given no direction from his employer, as to benefits he may be eligible for and due to his illness he was not in a frame of mind to pursue or go after support. When I met him, he had depleted all his sick pay and holiday pay. He had depleted any savings he had and was now borrowing money to live. I encouraged him to look into eligible benefits and he asked for and filled out an application for LTD with his insurance comapny. When he hadn’t heard back for 3 months, I encouraged him to call them. They said they hadn’t received a report from his employer and couldn’t proceed without the employer’s report. It has been an unbelievable ‘back and forth’ process that would weigh down a strong mind….it’s not much wonder he didn’t feel up to pursuing this. Even though his doctor clearly described his illness and the reason he could not work, this claim has been denied twice and I’ve encouraged my friend to appeal again. He is back to work now, but I feel he has been treated very unfairly by his company and the insurance company. He received awards and recognition for exemplary performance during seven years at his company and paid a lot of premium for benefits, both EI and Medical Benefits and he received ablsolutely no income for a period of ten months. He finds it very difficult to fight for his rights because it brings back unwanted memories of a difficult period in his life, so has asked me if I would help. He sent a letter to his insurance company and employer specifying that he wanted me to act on his behalf. Neither of these institutions were receptive to this. I have correspondence that I feel proves negligence on his employer’s part, causing a roadblock to my friend being eligible for benefits. It’s a long story and much more to it, but wonder if this brief outline tells enough for you to determine if this is a case you can help with.
I had purchased a critical illness and life insurance policy with SunLife Insurance in 2005. In April 2008 Iwas diagnosed with prostste cancer and had my prostate removed.I then put in a claim for my critical ilness insurance. Shortly after I put in the claim they denied me because of a minor procedure my father had over 20, years ago which I had no knowledge of. I answered all health questions truthfully. About a month later I recieved a letter in the mail stating they cancelled my life insurance policy.I then got some advice from a lawyer they told me to write a letter to thr Superintendant of Insurance staing the company engaged in Post Claim Underwriting which I did, and have not heard back after several calls. I feel that I have been treated unfair and would like to know if I have a case.
My brother got killed in December 2008, I had insurance on him since 1991. It has been 3 months as of yesterday of his death. I send in the death claim form and also the death certificate all that was required of me the beneficiary. I still have not recieved the death claim benefit she said the death is being investigated because of homocide. How long do I have to wait before they will have to release the death benefits. Thank you
Hi there, my wife and I took out a life insurance policy in May of 2008. My wife passed away in December 2008. I have submitted all required documentation only to learn that my claim has been denied on the grounds of material misrepresentation. On the initial application that the broker filled out my wife checked yes to the box that contained depression and anxiety however on the supplemental medical form that the nurse from the insurance company filled out she checked no. I am not sure how or why this error was not picked up by my wife or I or even the insurance company.
The insurance company is suggesting that my wife had a psychiatric history and had they known they would not have issued the policy.I should also note that my wife’s death had nothing to do with depression or anxiety.
I realize that there is an obvious discrepancy on the forms but there was no intent to mislead the insurance company. Shouldn’t the insurance underwriter have picked up this error? Do you think I have a valid argument?
Thanks,
Matt
I am working in a pest control company. I had a heart attack last week.doctor asked me for complete rest for at least one month.My job is a kind of physical work involving driving through out the day in GTA. I have a critical illness insurance plan with my bank. I need to ask if I should apply for Governmend EI assistance or claim for my insurance company.I need money for my daily house hold expences only. what should I do.
thank you.
Hi Altaf,
Thanks for the note. I hope you feel better soon.
I would definitely call the bank and see if you qualify for a critical illness benefit under your plan.
Best Regards … Lorne
Hi we had a line of credit with the bank and had paid disability and life insurance premiums for years and years. I became ill in Jan of 2007, but did not receive a diagnosis until Sept of 2007. The bank deal with same insurance company I am still trying to get work disability pmnts from. Because I was having such a problem with the insurance company on my personal claim, I got the papers from the bank to claim for disability in July of 2007 but I thought it best to wait for a diagnosis prior to proceeding with the claim. Once a diagnosis of Fibromyalgia had been given to me I contacted the bank to inform them of such. I was unable to make my line of credit pmt the 1st of Oct 2007. I received a letter dated Oct 11th, stating our line of credit was blocked due to missed pmt, and then CIBC said I had no disability insurance. In Dec of 2007 the bank made a deposit into my blocked account for premiums they had taken over the last 5 years,( averaged out by them) and they stated they should not have been withdrawn as I did not have disability insurance on the account. Most people I talk to said to let it go because you cannot fight the bank, as they will bury you in paperwork, and in some instances tell you that if you lose, you will be required to pay their legal fees, Just want an input as to whether this is ethical and legal process by a bank.
Thank you
Hi,
My mom passed away in Dec. They had life insurance on their car and her claim has been denied because she had a mri 6 months prior to buying the new car. She had a small blood vessel bleed in her head and the mri was to make sure it stoped bleeding which it had.She passed away from a blood clot that moved in her leg 4 years later,the life insurance co. is claiming that it is related to her prior condation,even tho the agent new of her precondation they said it was not life theatning and sold them the policy.now it is denied is there any way to fight this ?,because as far as i am concerned this company is ripping people off.
Thank you!
My husband dead in an accident. He does not has a will. He has a group life insurance from his company. I had been told he change the beneficiary to me in 2005 but I do not have a copy of that change. I recieved a letter from the insurance company one month before my husband dead. It says
“you are receiving a duplicate copy of this letter because you are listed in our records as an interested party for this policy/ contract. When I try to claim this policy after my husband dead. They said I am not the beneficiary of this policy. He never change to my name. His ex-wife’s name on the quarterly statement as primary beneficiary.
Please help me with what I should do.
Sincerely,
Lisa
I would like to have a lawyer who would work on commission based and at the end he/she will get most of the amount of claim.
My engagement ring was 20 K and lost and now my house insurance had denied the case. I dont mind at this point just get a small portion of this amount like 2K and have the lawyer take the rest.
Please let me know if you know of any lawyers who would do this.
Thanks in advance,
Wilton
I have a critical illness insurance and I am diagnosed with a ovarian cancer. I am currently on chemo therapy. I have made a claim and it has been dragging over 3 months. Because I mentioned to my doctors that my 3 sisters had cancer who lived in the Phillipines. However I did not realized that they had cancer when I bought the CI insurance. Now the insurance company requested my sisters medical history, when they were diagnozed. Should I provide this information? Will this affect my claim as I did not mentioned in the application in time when I purchased the policy. I did not know that they had cancer. Please advice. Thanks. Analiza.
Here is my story: I have had a disability/illness policy for many years that I pay for myself. I was a driver/broker (self employed and incorporated contracting to one company). I have been contracting to the same company for over 20 years but was incorporated in the late 90′s and became an employee of my corporation at that time. My corporation charged the company for services rendered.
Due to the nature of my employment my knees began bothering me more or less 5 to 7 years ago. As time went on I attempted to relieve the discomfort of working with this pain with a store bought knee brace and herbal supplements then sought medical advice to attempt to relieve the pain. My doctor gave me a cortizone shot to see if this would help but also told me that it would not cure anything either.
In the winter of 2008, I fell on the ice while working and injured my shoulder. This injury caused me to not be able to work in my regular position so I was given modified duties per WSIB, working in the office. I didn’t receive any money from WSIB (they did pay for physiotherapy)as the company I was contracting to decided to continue paying me almost my full rate. I did inquire about my disability/ilness insurance at that time, however my agent had passed away (I was told he was retired and in Florida at the time) and nobody at the Insurance Brokers’ company seemed to know who was to take my case or would talk to me about any specifics on my case due to the privacy act according to them. Someone did send me some forms, however I didn’t submit them because I was not aware that I was entitled to a partial benefit, even if I was still working and receiving income. I was informed by someone at the Brokers office almost a year later that I was entitled to this partial benefit so at that time I began my claim.
I remained on modified duties for almost a year, at which time I came to the conclusion that my knees had deteriorated to the point that it would not be beneficial for me to go back into the truck because my knees would only become worse from the physical demands of my position. The company I was working for also informed me that they would not continue paying me my full rate of pay as the injury to my shoulder had mostly healed and WSIB closed the file on this. They offered me a position as a full time dispatcher starting Jan this year but only paying about 50% of my regular income. I gave up my business as a contract driver and became an employee of the company at this time. Prior to this I was an employee of my corporation.
Now my claim with the insurance company has been completed and they have come to the following conclusion: I am claiming for partial disability commencing Jan 2009 due to my knees, there was an expectation for me to return to my regular duties as a contract driver after my shoulder healed and that my regular occupation was dispatching as of winter of 2008, my hours and duties have been unchanged for my disability claim and because of this I do not meet the definition of partial disability.
The insurance company has however sent me a settlement for 50% of my benefit for 6 months. Here is the paragraph exactly as it is written in their letter explaining their position:
Notwithstanding, at this time, we are prepared to issue benefits to you under the Partial Disability provision to the maximum benefit period of 180 days. Your payment for the period of Feb 14, 2009 to Aug 13, 2009 has been sent under seperate cover and your file is closed. This payment is being made on a Without Prejudice basis. This means that this payment cannot be construed as an admission of present or future liability and we reserve our right to enforce any and all provisions of the policy, and to claim repayment of this payment to you.
I take this as a direct threat to me not to pursue this matter any further. Following are the clauses apparently out of my policy that they are quoting and they are basing their decision on:
1) The insured person is engaged in his Regular Occupation or any gainful occupation; and due directly to injury or illness is unable to perform either one or more important duties of his regular occupation or the important duties of his occupation at least one half of the time normally required. Regular occupation is defined as “the occupation or occupations the Insured Person is actively involved in for compensation at the date he becomes disabled.
I am not sure if there is a provision in my policy for long term disability, but i do believe (so does my doctor) that this is a long term disability and I want to be sure that I am not entitled to a permanent benefit before I drop this claim. Please give me your thoughts on this. Thank You.
I lost my life insurance beneficary policy. My cousin died. How do I find the company.
Thanks for the note – There is no guaranteed way to find the company but the following tips may help:
Try and locate you cousins insurance brokers, lawyers and accountants.
Go through his/her personal effects to see if there has been any record made of contact with insurance companies, brokers or agents.
Check banking records to see if there are any cancelled cheques or entries in statements or pass books indicating premium payments, and to whom payable.
Check safety deposit boxes, strong boxes, and other storage places like the basement and attic.
Contact the personnel/human resources departments of previous employers.
Contact any associations to which the deceased’s occupation indicated that he/she might have belonged.
I hope this information helps. Regards … Lorne
My father passed away March 20, 2009 and up to the day before he died he believed his Visa Credit Card was covered by life insurance he had taken with them. I was notified not long after his death that the balance was covered by life insurance. Two weeks later I was advised that there was no coverage as they had cancelled the policy in June of 2008. I then called them back and said that they had been taking payments monthly through his Visa Card up to the date of his death and even into the next month. They reviewed the situation and have now come back denying coverage as my father was in his 66th year and apparently the policy is good only to age 65.
I know my father had arranged for coverage over the phone and I am certain that the age requirement was not mentioned. I have not found a letter of cancellation in all of his belongings.
My father paid his premiums in good faith and I feel that they should honor his claim of $3600.00.
Please help.
I was driving home from work when another person ran a red light, I managed to avoid collision but hit a curb, the person expressed that they did not want to go through insurance but pay me damages instead. later she was delaying in payment so I called my insurance company to ask what I should do?…they put it through as a claim!… I didn’t want this and have not received any kind of money or lost damages or injury help from them, this was not fair, can I get this claim removed, they say it is an at fault claim because I verbally told them I hit something even though it was a curb.
Thanks for the question.
Unfortunately this is coded as an at fault claim, because you hit something.
Do you have a broker? If so your broker should have advised you to not put through the claim. If not and you are with a direct writer, once you call them it is recorded on your file.
If you have any further questions, please do not hesitate to call me.
Thank you
Cathy S. Ramsundar
Associate Broker
Mitchell Sandham
467 Westney Road, South, Unit 13
Ajax, Ontario
L1S 6V8
905-683-4549 ext 224
Comment:
I’m not even sure if you can help. My father passed away and left 2 insurance policies with his work. One has his ex girlfriend (from over 10 years ago) as the named beneficiary and the other has my brother as the named beneficiary. My brothers and I want to dispute the policy in my fathers ex girlfriends name and have the funds depostited into our fathers estate account. To date the named beneficiary has not replied to any mail sent or filled out the package sent by the insurance company to claim the money. The money is now sitting in a court waiting to be claimed. The policy with my brother as the named beneficiary has been paid to him but my other brother and I would like to dispute this claim also and have the money depositied into our fathers estate account. Is this worth pursuing?
My story. My neighbor had a car shelter that in high winds travelled over the top of two houses,, and came down crashing into the side of my truck,,, he asked for 3 estimates for repair which I furnished him with,, He claims to have house insurance that is going to pay for it,, but,, that was a month ago,,, there is between 3 to 5 thousand dollars damage to my truck,,,, not sure if going to court is what I should do.
My suggestion is to report this to your auto insurance company, as it is covered under comprehensive coverage ( windstorm or flying objects)
Provide your neighbors insurance information to your insurer and leave it up to them to subrogate.
If you have any further, please feel free to call me to discuss.
Cathy S. Ramsundar
Associate Broker
Mitchell Sandham
467 Westney Road, South, Unit 13
Ajax, Ontario
L1S 6V8
905-683-4549 ext 224
I applied for disability/critical illness insurance back in February with Canada Life. At the time the insurance broker said I’d receive a discount if I paid the full year’s cost in advance. It’s taken four months for them to get back to me and, in fact, I was turned down for insurance, which is baffling to me as I just had a complete check-up and am in perfect health. I was not refunded the complete amount – I paid $2,289.07 and received a cheque in the amount of $1,718.01. Being charged $600 for nothing is a blatant rip-off and I’m absolutely furious. Is this common practice to not fully refund someone who is turned down for insurance coverage but has paid for the policy in advance?
Thank you for your advice.
Thanks for the note.
If your policy was not issued you definetely qualify for a full refund. I would recommend contacting your broker or Canada Life at 416.697.6981.
Regards … Lorne
when I husband bought his life insurance policy there was a question which asked if he has filed for bankruptcy & we had said no. But at that time we were on a consumer proposal.
In the eyes of the insurance company is bankrurptcy & consumer proposal one & the same & will they say that it was a non disclosure
Kindly advice
thank you
Thanks for the note. Insurance companies will generally treat bankruptcy and consumer proposal as the same and they will generally postpone issuing coverage until fully discharged.
I am a divorced mother that has 3 kids and i was working at a collection agency for 6 years. Due to the high stress of my work and the bad situation at home i had a nervous breakdown and my doctor recommended to go on a sick leave from work. Unfortunately my situation was not getting better so i was prevented from going to work for almost 2 years. The group insurance policy at work was with …… and they kept paying me for 2 years. In the meantime my health deteriorated and i had severe pains due to an ovarian cyst. Three months before my compensation plan was due (January 2009) i was rushed with an ambulance to the Hospital Emergency room where i was kept for 3 days and after all the tests it was decided that i needed to be operated for the cyst removal.So i had a laparoscopic surgery on November 20 2008 . This surgery was a disaster and because of complications it gave me a huge hernea and a hematoma on my left side which was diagnosed again in December 2008 and it was scheduled to be fixed with another surgery (classic surgery this time). Early this year the insurance company decides to stop my compensation on the terms that i wasnt taking my medication for my depression (which is true cause i couldnt afford it since they had cut my medical health benefits from july 2008 because of a late payment).On the group policy though it states clear and they had inform me that my situation would be reevaluated since i was not able to do ANY kind of work because of the hernea and the hematoma.My correction surgery was scheduled for …… but it never happened due to heavy load at the hospital … To cut the story short the surgery was postponed 3 times and in all that period i was having hernea at the size of a head of a baby and extreme pains on my side.The correction surgery was finally done on June 4th 2009 and i got a 2 months reccuperation period from the surgeon that operated me. From the beginning of this year until now i havent received a penny from them and on July 2 they compensated me for a month only due to the correction surgery. For the 6 month period they are playing a cat and mouse game avoiding a direct decision on my case cause of lack of information concerning my dissability. Of course me and my doctors AND the hospital have provided them with ALL the documentation of my case including the surgery cancelation notes , the emergency room visits, the first surgery complications and in general a more than 200 pages volume of medical records from 2008 till now.
As i said before i am single mother that wasn’t able to work for all that period and i had only my kids allowance to survive and pay rent , food and all my expenses . I had to cancel my TV and Internet Subscriptions , make a installment plan with my Electricity company and owe money to relatives so as to be able to survive.
The insurance company is not even paying me the two months reccuperation period of my last surgery (they paid me just one month) and after a phone conversation with my case manager with them i was told I shouldn’t stay at home after my surgery and the letter that my surgeon gave me is NOT GOOD EVIDENCE for me staying home and not working !!!!
I’m in a tragic situation right now and i dont know what to do . I would apreciate an advice from you. Thank you for all the time you dedicated reading my problem.
Hi there,
I am a young professional who had a MVA in June during my lunch break at work. This was the first ever accident or claim in my 10 years of driving history.
Currently I am facing several problems when dealing with my insurance company with regards to my ‘Short Term Disability’ Issues.
I continue to be n constant pain; facing occasional numbness feeling of my right leg; shooting pains in my right shoulder, headaches.
I do have all my reports with me, Will you be able to help me with the situation and make the Insurance company pay my entitlements as we depend on them for our survival.
Please advise.
I worked for a company for the last two years, until the end of May, and have not received any remuneration for the past 14 months. They have provided me with an accrual statement of wages but not a cent in back wages yet. They also provided me with a significant number of shares which they claim I am not able to trade until the end of this month. Do I have any recourse? Would you be willing to look at this on a contingency basis?
We can help. We can do your case on a contingency basis, i.e. you don’t pay us until we get you the money.
We need to investigate why the company has not paid your past wages. If the company has the money to pay and is simply delaying in paying, then we can commence legal proceedings to ensure that a payment is made to you.
If the company claims that it has no money to pay you, then consideration should be given in imposing personal liability against the Directors of the corporation. Business Corporation’s Act of Ontario (s.131) imposes personal liability upon the Directors of the Ontario Corporation for unpaid wages up to a maximum of 6 months’ salary.
Also, under the Employment Standards Act of Ontario (s.81) directors are personally liable:
1) where the employer is under a court appointed received or bankruptcy;
2) there is an unpaid Order to Pay made by an employment standards officer against the employer;
3) there is an unpaid Order to Pay made by an employment standards officer against the Directors; or
4) the Board has issued a certain decision under s.116.
The wages under the Employment Standards Act does not include termination or severance pay. The maximum liability of the Directors under the Employment Standards Act is for not more than 6 months’ wages, and for vacation pay which accrued for a period of not more than 12 months. Interest is payable on outstanding wages for which the Director is found liable. There are restrictive limitation periods apply, and so you need to act quickly by contacting a lawyer.
Vadim Kats
Landy Marr Kats LLP
www.thetorontolawyers.ca
My wife died last year in December suddenly while we were on holidays in India. I had mortgage insurance and still I am waiting for the settlement. I brought back a death certificate. I have been paying payments for mortgage and insurance premiums and also lost my dear wife. It’s going to be one year in Dec and they keep on telling me a couple more months. What should I do what can I do? Please reply.
Regards
I was denied a claim my spouse and i had with …. ….for $.00,000.my spouse died on july 1 and i contacted the insurance company.they took a long time processing the claim and made me sign release forms.after several months of me calling and contiually being given the runaround they said that we had missed a payment and that we ahd to be reinsured.i had no knoledge of this.my spouse said it had been taken care of.they say that the date this happened was the same as the date that my spouse was admitted to the hospital for the first time and they say that she knew at that time she was sick.she did not find out anything until some time latter.i say the dates were coincidence and the insurance company is wrong.they also said we would had to have signed a reinsurance agreement.i don’t recall any document.they did not provide any documentaion to support their decision to denie the claim, just a letter saying claim denied for the reason i mentioned already. I find it difficult to believe that there is nothing i can do targue with these people.my spouses passing left me in some financial difficulties which i’m sure the insurance companies are aware.they dragged out the processing of the claim for months and then sent me a cheque for 3100 which they say is the money we paid back to the date of reinsurance and apearently thats their final decision. please help me.is there not some government agency that protects the woking class from these companies railroading people with their high priced corporate leagal departments.there should be some law against this.
I have a situation where the person had a company business that had shareholder insurance.The partners were splitting up and the partner that was staying on insisted that he can change his beneificary on the company insurance to his wife. The policy was term and in existence for more than 2 years. The partners seperated, insurance bebeficarey changed. Almost 3 months after they seperated, the company put themselves into bankruptcy and subsequent this guy comitteed suicide (5 months after declaration of bankcruptcy)
The issue when the partners seperated the company had dbt and the partner who contineued the businees warranted in contract that he would assume all bank loans.The issue is he is now dead and his family received all insurance proceeds. What right does the ex partner has to ensure that the debts are paid off.
Hi! My husband passed away … …. … He has a life insurance but i recieved a letter dated 8 days before his death that it was cancelled. He had a payment for his monthly premium which covers ….. …. …. . Can i make a claim even if it was cancelled before his death but maid premium that covers the date of his death? Thank you!
I work …. as a ….. operator, i have … yrs seniority,and have been of work since …. .i was off work for … months in 20… while being diagnosed and treated for major depresion,anxiety and a eating disorder. It took ….. insurance over 4 months to pay me after i went off.
Presently i am under the care of my Psyciastrist he filled out the …. claim forms along with clinical notes. I thought that would be plenty. After the insurance company recieved the completed forms they called me asked me some questions which I answered truthfully. They said they would have an answer the next day. That day never came so after speaking with my employers h.r.dept.they were told by the insurance company they did not have enough info to make a decision. So my employer sent me to 2 independent doctors and both doctors concur with my Pysciastrist – still no response i am on medication for depression and anxiety. I am married with 2 young boys and have not been able to pay my bills my wife is very supportive but this is causing a strain on our relationship. I try to appear strong for my children but I am a wreck of stress inside. I have done everything I have been asked to do, 4 doctors agree (including my family doctor)t hat a am obviously not well. I am fed up with …. contributing to my illness twice now in 3yrs. The last thing I need to think about right now is do I have enough money to feed my family. Please help …. needs to pay for what they have done to me.
p.s i have all my doctors clinical notes and the independent review reports.
Kelly
My Father refinanced the house with a new mortgage to consolidate debts and pay off the existing mortgage. The mortgage was a done deal and life insured. The first mortgage payment and life insurance payment was preauthorized payment for August 1st. My Father passed away suddenly in July of a heart attack. The insurance company is renegging. They sent 2 month insurance payments back to us and denied the claim because he died before Aug. 1st. Any help and information would be greatly appreciated. Thank you.
RE: Life Insurance Beneficiary
Can a primary beneficiary disclaim or request part of the claim be given to the contingent beneficiary listed on the life insurance policy?
Thanks for the note. Once the primary beneficiary receives his / her funds the money belongs to them and they can dispurse it how the wish from there.
My mother passed away in June. The month before, my sister was taking care of her while she was on hospice. She and my mother got in an argument and she left her in my care. My mother decide to give me durable and medical power of attorney and to be beneficiary on her life insurance. She wrote a letter saying that. My mom passed away and we received the paperwork that said my sister was beneficiary. I contacted the life insurance company and they investigated it and tried to settle out of court but my sister would not. She wants to go to court. My sister filed an entitlement in court and the life insurance company said we need to file a response to entitlement to life insurance in court, immediately. I wanted to know how to do that. Please will you advise me. Thanks.
Hi, My father passed away 3 yrs ago Nov. 2010. (luekemia) My mother has been fighting the bank and the life insurance company for payment since his death. The ins, co termainated my dads policy we belive when they found out he was terminal. We had autopay set up thru dads donation acct. We had a donation acct set up for my dad thru bank of the west that my sister and my name was on, my sister also had a personal acct. she overdrew her acct and they closed the donation acct when the funds from donation acct were transferred to personal acct to pay these fees. now when donation acct was opened l was told that in no way was there to be anything charged or payed from this acct, unless it was directley connected to my dad as this acct could be audited and trouble would be had if this were to be proven to have happened. The lif ins. co then sent us a letter saying acct need to be payed as funds not available. So l called the ins. co. and spoke with an agent to set up direct pay from another acct. Recieved a conformation from co. that acct was setup and we were in good standing. only to be told month later that the policy was terminated before that confirmation letter was even sent. The dates for the termination and other letteres do not fit as several different facts just dont line up. Im most concerned for my mom who has faced much hardship due to this as well as going thru medical difficultys herself (thyroid cancer) and im trying to figure out what can be done. I thank you for your time and consideration in this matter,
On my life insurance policy I had told to the agent that I took pills for high blood pressure for 5-6 months and gave her the name of my doctor but she put in the application no to the questions relating to the high blood pressure and wrote I had no doctor. The policy I took in october 2006. I just found this on my policy on friday 11th march,2011. What can I do or in case of a claim what will happen. My phone is 6477077538 thanks
My mom is 82 years old and she is being cheated out of her life insurance policy by ….. . I got involved with this case last year, when my mom asked me to look in to why her insurance company was trying to make her pay them over $500.00 for outstanding loan interest to keep her policy from lapsing. My mother had kept all the statements and yearly summaries’ received from …. . I went over the statement and I explain to my mom that more than $500.00 payment that they were demanding was for the interest on an outstanding loan that was borrowed from you surrender value of . My mom said had borrowed money in the early 90s and she had paid it back before it was all due, but she did not get a second loan. She told me that someone form … had contacted her about a loan in 2005 (she did not remember his name) and the man saw where she had borrowed the money in the early 90s and paid it back, but that is all. At that point I called …. and spoke to someone in customer service to let them know that my mom said that she did not borrow the new amount. They said that she had in fact borrowed the money so I ask for a copy of the canceled check. They sent me a very lousy copy a 32 page document via e-mail. The check was one of the checks you get in the mail for whatever amount stamped nonnegotiable. When I call back and ask for a copy of the canceled check that you say my mom cashed they said that their retention period was seven years and to take this mater any further that I would need to write their legal department. At that point I contacted our family Lawyer and he has been very disappointing. I need someone who can help me turn up the heat on this comppany
Posting this for clients of mine. I am a mortgage broker.
We were sold mortgage insurance from a bank and a finance company, and feel that the insurance purchased was not fully explained to us. Especially from the finance company.
When acquiring our mortgage we bought a disability insurance policy. The employees of the lender did not explain that the policy only would last 24 months and then payments would have to resume regardless of whether we were still disabled or not. It took several months for the lender to provide us proof of the policy limitations. During that time, not being able to afford the mortgage payments we nearly lost our home.
After visiting many former and still current employees of this lending institution, including the former branch manager, all of them made it clear to us that they were unaware of the details regarding the insurance policies they were selling.
What they did tell us is that the company pushed them to sell the insurance, but provided very little in the way of training for the insurance products.
At this time, we are not at liberty to name the lending institution(s), as we are considering taking legal action against them, and possibly other lending institutions that practice similar methods when selling their insurance products.
This litigation would probably need to be a “CLASS ACTION LAWSUIT”, as this is most likely the only way to sue a large corporation and win. We know from talking to people in our own small neighborhood that this has happened to many other people.
These companies need to stop taking advantage of people, and be taken to task for the hardships they cause due of their questionable business practices.
Hi My name is Sheri. My ex passed away a little over a year ago. I was the beneficiary on his life insurance policy even though we were seperated and eventually divorced (7 months prior to his death). He didn’t disclose different medications he was on for depression and anxiety when he filled out the application. I didn’t know this until I tried to collect on it after his death. He passed away within the 2 years of the policy so of course, gave them the right to do an investigation. They have denied paying out because of not disclosing medication he was on and I am looking to fight it. It was a 2 million dollar policy and for that size of a policy; shouldn’t it be the legal obligation for their under writers to collect data and investigate things before even offering us the policy with that size of a policy??? They’ve been doing all this investigation for over a year now. I would have thought with that size of a policy, they would have done there investigation BEFORE they extended the policy, not after the fact. It seems to me they work backwards! The bank wouldn’t lend one money (especially 2 million dollars!) just filling out an application of the amount needing to be lent and just taking ones “word” for it that they would indeed be payed back. The banks do A LOT of research before lending out money, especially if it were 2 million. The only reason the insurance company doesn’t feel that same obligation, is because THEY’RE the ONES holding on to MY premiums I pay out every quarter and they know they have my money already in their pocket and they have they’re loop holes ( like if a person dies within 2 years, they have a right to investigate). Why don’t they do that TO BEGIN WITH with larger policies????? if some thing happen’s , just like it has with my late ex husband; they know they can get their big dog attorneys to fight it for them and they have all their fancy loopholes. I understand that insurance company’s have to protect themselves too and their are people out there that don’t always disclose information (such as my ex) but what about the innocent spouse and children left behind that thought their financial future was secure if any thing were to ever happen to the sole breadwinner??? Isn’t there ANY kind of protection for the innocent family members? Where had the insurance company’s under writers REALLY did their job of investigating larger policies, we could at the very least, have the possible option to pay a higher premium or look for another insurance company that would accept us. We wouldn’t be totally destitute like we are now. I have 6 children. Found out I had cancer 2 months after my ex’s death and have been under going treatments and have not been able to work because of being so sick, talk about luck!! Some thing is REALLY wrong with the way the insurance company is set up to protect themselves!! Please tell me if this situation is a “loss cause”. I need help asap.
I bought two participting insurance a few years ago from Canada Life.one is mine, I had paid $2591*3yrs=$7773, policy day is on January. Other is for my son, I had paid $1340*2yrs=$2680, policy day is on Septemper. Right now I am cancelling my two insurances on May30,2011.I dont know how much money I can get back,but I know I will lose a lot of money,I lost my job,I cant afford it any more,it is really hurting me.could you help me how to cancle my insurance could be better? Thanks a lot!
Respecfully
L
Thanks for the note but I’m not sure how we can help. I would contact Canada Life or your broker to verify the policies cash surrender value.
You may also be able to reduce the coverage to better suit your budget.
My mom’s insurance company did an investigation and came to the conclusion that out of the ….. dollar policy my mom took out, they would only pay out ….. due to her having chronic kidney disease and hypertension. They did not inform us this until they sent the check and I want to know what are my legal parameters?
I had a mental breakdown in 2008 where I was diagnosed with panic disorder, anxiety, depression and OCD. I was off work until 2010 receiving LTD benefits when I began a return to work plan. I successfully completed my return to work plan and began working my original shifts. Approximately 1 month into my return I was injured at work. The CT scan I had to have showed an area of my brain had something on it but it was unrelated to the injury. Throughout the next two months I continued to work with perfect attendance while I had an MRI and saw a neurologist and 2 neurosurgeons. Gradually I began to have recurring symptoms of my previous mental health issues. My doctor put me off work on medical leave once again. I was advised to apply for EI sick benefits which was successfully approved and was also advised to contact the insurance company that I received LTD from as my illness had recurred within 6 months of my initial return to work I would be eligible for benefits. While I was off previously my company changed insurance carriers but I was automatically grandfathered back to the old carrier. I was declined benefits as the old carrier believes it is not a recurrence and told to apply to my new carrier which I did. My new carrier also declined benefits stating they felt it was a recurrence and it was the responsibility of my old carrier. In the meantime they forwarded all their info to the old carrier to review again. I have yet to receive another decision from that carrier. It has been approximately 6 months from my initial filing with my old insurance carrier. It’s been about 2.5 months since filing with my new carrier. My EI sick benefits ran out 2 months ago, I was told a decision would be made 2 weeks ago and in speaking with the old carrier today I was informed there is still no decision made and my file may not even be looked at for some time still. I am now on welfare as I’ve exhausted all of my other options, without this I would not be able to support my children. We are barely scraping by with the 920 dollars a month we are given. Though I must say I am entirely grateful for that little bit of help. I am at a loss for what my next step should be. Any advice is appreciated. Thanks in advance.
Please note I am duly licensed to practice law in the Province of Ontario.
Based on your description of events as set out above, I believe you have a strong case against possibly both carriers for LTD benefits. I can’t really give a valid opinion as to which should respond without reviewing the file/ particular policy. What I would recommend is that you retain a lawyer who should issue a demand letter seeking a positive response within short time period [7 business days] and when the response is not sent, quickly issue a statement of claim against both carriers. Then possibly a motion for interim relief, Basically we want the Court to find that either of the carriers is going to pay you LTD benefits but that one should pay until they decide then the other can indemnify you for any benefits paid. This case seems to me to turn on whether your doctor will state that you had a recurrence of the old symptoms or not.
I could assist you with such representation and work on a contingency basis. If you would like to meet with me to review your case please feel free to call Sarah at my offices to schedule a meeting. If either of my offices’ location does not work, we can discuss by way of phone conversation. Sarah can be reached at 416-815-1331 x221.
Regards,
Andrew Suboch B.A., LL.B.
Barrister-At-Law
Tel: (416) 815-1331
Fax: (416) 815-1257
E-mail: aps@subochlaw.com
My insurance company has denied my claim. What can I do – there was lot of fine print in the policy – I can’t understand it it and my brokers been no help.
About … years ago I was in a car accident, injuryed back, shoulders. Our … insurance wanted me to go back to work which I did. There was the threat of being cut off if I didn’t go back to work. My doctor treated the pain with cortizone, which deteriated my hip bones. Both hips where replaced. I was put on disability and paid by Sunlife, about one year ago I was put on permanent disability by the insurance company. They paid me 65% of my salary and … topped up the rest. Now the insurance company has sent me a new contract which states they are entitled to all income from other sources which would be …. payment. If I don’t sign this contract my payments will be discontinued. To me this is like backmail, is this legal? I worked for …. ….. and paid insurance premiums. Your advise wouild be appreciated.
Unfortunately, I do not have enough information to be able to give you any kind of meaningful response.
What kind of claim was it? When were you injured and/or when did the damage occur? What was the basis of the insurer’s refusal of your claim?
If you would like to discuss your case without charge, please call my office to make an appointment.
Regards,
Andy Suboch
416-815-1331 x221
I am a person duly locensed to practice law in Ontario. I am guessing that you are located in Saskatchewan.
If you obtained LTD benefits a while ago, and continued on with such benefits, in Ontario at least, and I suspect in Saskatchewan which also is a common-law jurisdiction, it would be improper for Sunlife to try to unilaterally impose a new contractual term on the LTD contract. However, if there was a pre-existing term in the LTD contract that there was to be a set-off from what Sunlife was to pay and any SGI payments then Sunlife would probably be in its rights to deduct from their LTD payments to you, any amounts you received from SGI. Until I actually look at the Sunlife AND SGI policies, I could not give you a more definitive answer.
Regards,
Andy Suboch
Hello,
I am working in one of the big company,In Apr 2010 I carried the heavy box and got pain in my shoulder and arm at that tim I ignore to see the Dr and I get that box each month and split/sort almost 4000 parper in less then 20 hours. I use tablet for my upper back pain, shoulder and neck and two times I reported to my manager I can carry this box but she ignore it and told “ommm this is your report and you have to handel it” I manage the pain up to last week and after very bad pain I got two week note from my Dr and I am work with PT two times during a week but my insurance company doesn’t accept more then that, waht should I do because this is a work injoury and I will leave this company at all after 3y work.
Thanks
On …… While working at the …. ….. In whitby ON I trip at the funeral home while transferring furniture fom one room to another I trip and fell breaking my left femur bone, shattering my knee cap and broke my right elbow. I was taken to …… …where DR. M saw me and did the operations.My daughter flew in from Manitoba to help my wife with decisions to be made. She contacted the workmen compensation about a claim for my injuries. The workmen compensation decline the claim because ….. l had not paid into it. Received the letter from WSIB on ….. stating ” your employer has not submitted an application to cover his worker ; therefore there was no coverage under the Act in effect at the time of injury. As a result, you are not eligible to any benefits from the Workplace safety and Insurance Board ” I Spent 16 days at ……. and then transferred to …….. and discharged on ….. ,2010 . At the time of the fall my employer ….. paid my wages at a reduced amount of 250.00 a week plus benefits.I just received notice that my services are no longer needed and my Benefits from …….. will not be honored as the end of July.2011. Leaving my spouse with no benefits what so ever .
I am surprised to say the least that the WSIB has denied your claim, notwithstanding “your employer has not submitted an application to cover his worker ; therefore there was no coverage under the Act in effect at the time of injury. As a result, you are not eligible to any benefits from the Workplace safety and Insurance Board”. It is my experience that whenever an at-work claim is submitted, even if the employer has not submitted a application, the benefits are granted and the employer is charged the applicable premiums PLUS a penalty for not complying with the provisions of the Act.
If you were considered an independent contractor, then you would have the ability to sue the employer if there was an unsafe working condition which caused you injury. If another party through its neglect [eg. Perhaps a cleaning company] caused and/or contributed to your injuries, then you might have a case against the other company.
You appear to have a claim as against your employer for wrongful dismissal.
If you were getting and/or were eligible for Short Term Disability [STD’s] or Long Term Disability [LTD’s] then you might have a claim as against your employer and/or Desjardins for same.
I would strongly recommend that you meet with a lawyer, to discuss your potential claims.
Any meeting with me would be free.
You should commence any action within 2 years, at the latest, or your claims might be statute barred. You have a very short window to submit a claim for WSIB benefits.
Regards,
Andrew Suboch
416-815-1331 x221
Hello,
I am working in one of the big company,In Apr 2010 I carried the heavy box and got pain in my shoulder and arm at that tim I ignore to see the Dr and I get that box each month and split/sort almost 4000 parper in less then 20 hours. I use tablet for my upper back pain, shoulder and neck and two times I reported to my manager I can carry this box but she ignore it and told “ommm this is your report and you have to handel it” I manage the pain up to last week and after very bad pain I got two week note from my Dr and I am work with PT two times during a week but my insurance company doesn’t accept more then that, waht should I do because this is a work injoury and I will leave this company at all after 3y work.
I am not exactly certain what you are asking. If it was confirmed that your injury took place at work, you should have the ability to make a claim to the WSIB. If you have been fired because of your injury, you could make a claim for wrongful dismissal as against your company. If you made a claim for either STD or LTD benefits, and such claim was denied, then you might be able to claim as against your disability carrier. I cannot tell what your situation is from the above caption.
If you would like a free in-person consultation, please call Sarah, 416-815-1331 x221 to arrange such a meeting. I have an office in downtown Toronto and one in Scarborough near the 401 and Kennedy Road.
Regards,
Andrew Suboch
Dear Sir and Madam,
I am a lawyer duly authorized to practice law in the Province of Ontario. I have been asked to respond to your enquiry below.
It sounds like you have decided to proceed on to an Arbitration as against your insurance company. I am not sure if that is what you are referring to below. There are provisions in the Insurance Act and/or under some policies whereby disputes between an insurer and its insured are to be brought before a “neutral” “umpire”. This process is somewhat different than arbitration but the effect is the same – the rules of evidence are relaxed and each party makes out its case.
I am not sure as to what “NFA” is or does. It sounds like a claims service that is supposed to represent your interests. From what you have written below, NFA seems to be failing short in that regard but such comment is based on your description below of what they / it [NFA] has/ has not been doing.
I would be pleased to meet with you on a gratis basis to review your file so as to give you my opinion whether you might be better served by having a lawyer represent your interests. I would not charge for such a meeting. If you did decide to retain my firm, I would be paid at the end of the litigation.
If you would like to meet, please call Sarah at 416-815-1331 x221 to arrange for such a meeting.
Best wishes,
Andrew Suboch
Comment:
……. Claim originating from Emerg …..for 3 days.
Every aspect screwwed upFollow up appointment with Neurologist / Dr …… Dr told me I should be admitted – I did whayt I was told
We Called Air Insurance and got a claim number before proceeding.
WE were told to not cancel flights and just book new flights on April 10.
On release from hospital …., ….. Representative said we wer not covered Because of health info from family physician in …. Dr had noted appoinment with specialist that took place in …. 2006 as …. 2007. We were then told that winthin 90 days pre-existing condition made our travel Medical and trip interuption claim denied.
We knew this to be untrue and did not worry as we said we would prove this info from doctor not entered properly in her records.
I was very ill for the next several years (relating to auto accident, brain injury, spinal damage, visual loss, in …. .
I attempted to the best of my ability but reallly could not comprehend aspects of what I was doiing but tried my best.
We where in fact tod by Christian Monin that we intentionally bought travel insurance policy with intention of being hospitalized even before we submitted claim or documentation.
I realized that there was no fairness whatsoever with this comany after going to …. Supervisor as all she did was support the harm that was done to me by her subbordinate,
Claim went in finally and was denied.
Everything went wrong.
Dr did not fill in claim form properly, wrong year on a follow up letter, did not put the right diagnosis in for claim.
It took a few years before I started to understand this problem an contacted Dr for supporting letter for Emerg hositalization in the right year.
Although Dr …. told me and ….. that indeed it was non elective emerg admittion and wrote leters to this end for Reliable insurance company. I contacted admississions about the error in my admissions as being marked elective was wrong. Although they understood they told us that it was a difficult problem to change.
I did go to complaints officer with reliable and ended up no better off.
I knew I had to submit for OHIP coverage emerg out of country care coverage. Once again as I was submitting for 2 different claims of care in USA there was a mistake and OHIP comined the 2 separate as one and denied.
I immediately made an appeal with OHIP and the end is because of appointed times and postponed with OHIP to Oral appeal into March 30 2011. I just received Health services and appeal board that indeed the Emerg admittance to … was allowed and they paid according to regulations. As far as nuclear imaging that was done in August …. it was denied re did not file pre approval out of country not filed.
I feel that under the Disability Act, Insrance Act, Limitations Act, Health Act, Civil rights Act that I must have a case still with Air Miles Insurance/Reliable as the Ohip Appeal request was ongoing before the denials of Coverage from both Air Miles and reliable. It took almost 4 years to finish Health Services and Appeal Boaed to give me final decision on ….. The claim was probably in the $10-12G USD and CDN range.
I do feel that there still should be laws that help my case.
I realize that I took a great deal of time to finalize with OHIP and everything else, but I am definately dumb as a stone when it comes to the most simple tasks. It can take me months to write a letter like I wrote to reliable, actually … months.
Can you help Please?
You seem to have an arguable case in regards to the non-payment of your claims.
I would be pleased to meet with you on a gratis basis to get more back-ground information before fully giving you an opinion as to your likelihood of success at trial. If you are interested in meeting, please contact Sarah 416-815-1131 x221 of my offices to arrange for such a meeting. If you decide to retain me after a meeting, I would defer payment of my office’s fees and disbursements UNTIL there is an actual recovery on your behalf.
Regards,
Andrew Suboch
I am having a problem with a life insurance policy. My husband and I took out a term life policy on him and one on me in 19.. We paid it faithfully up until Aug of 20… He was an alcoholic and suffered from alcoholic liver disease..cirrhosis. This had caused a separation and a divorce ultimately. The premium used to be auto drafted, but he changed it to his paying it. He had been in the hospital numerous times…practically in a coma. He was no longer able to handle any of his personal affairs. His brain was just ravaged by the effects of the disease. He didn’t realize this either…denial being part of the disease as well. So I would ask if he paid the premium. He said he had. Knowing he was just unable to manage things and recall if he did or not, I called the insurance company and asked if I needed to send a check. I didn’t know what his portion was since I started paying mine and he his. They told me I was not the owner and could not tell me. I finally got him to call and he told them “my wife does this” so its ok for her to handle. They gave him a number to catch it back up. (I didn’t know by this time he had missed the january payment.) I sent them a check for the amount. They sent it back to me. I thought it was because he paid it. They sent the explanation to him. He could not mentally manage any personal affairs by this time. The next due date I sent them another check. Same thing happened. Then he died in September this past year. And they deny the claim. They never told us when we bought the policy that we would need special authorization for the beneficiary to handle the premiums and get account information. They never mentioned it when I called before the payment lapsed, nor to him when he said that I could handle it. I think this is terribly unfair. Married people usually presume they will take care of things for the spouse if they are too sick and unable to physically or mentally. WE paid since 19… and I TRIED to pay it. We didn’t even have money to bury him. I am hoping I can get help collecting this. He died on ….. . Is there a time limit on this?
Thank you,
Louise
I am a lawyer duly authorized to practice law in the Province of Ontario who has been asked to respond to the below.
When an insurer decides to cancel a policy, it must strictly conform to various criteria set by the government before it can validly cancel such a policy. I cannot state with any certainty, reviewing the below, whether the insurer complied with such criteria to validly cancel the policy. I suspect that they did not.
There is the further consideration whereby if the insurer knew what was ailing your husband, could they have proceeded in the face of what appears to be mental incapacity? I believe a Court would find that they could not.
Finally, there may have been a fiduciary duty at some time established between the insurer and your husband and possibly yourself as a beneficiary to the policy. If they breached such a fiduciary duty, there could be serious financial consequences.
If you would like to meet with me on a without costs basis, to review your potential claims, I would be pleased to do so so that I might get more information and advise you as to how I believe you should proceed. If you are interested in such a meeting, please call Sarah, to whom this is copied, at 416-815-1331 x221 and she will arrange for such a meeting.
Yours very truly,
Andy Suboch
Hi Louise,
What an awful situation. I can’t believe how the insurance company treated you and your husband.
I wish you strength and courage. I hope the Andy Suboch will be able to help you get fair treatment.
I have been on long-term disability through … ….. continuous years. Before this I was also on their disability plan and attempted to go back to work on two occasions. Obviously it didn’t work out. My doctor retired last year, and I live in Sault ste. Marie, where there is a doctor shortage. I talked on a regular basis to my worker through …. . I considered him a friend. Over the last … months myself and him thought that it might be good for me to get out of the house and go back to work part-time. He told me to go down to our walk in clinic and get a return to work form. I did this, the doctor I saw just gave me the return to work form, no questions asked. My worker contacted my previous employer, and was told my position was long gone. I have … years of paper trails that say I am unfit to work, including documentation from the doctors ….. sent me to. I received a letter from …. .days ago, that says I am cut off from benifits. Something which I thought might help me, has now turned into a disaster. I have no income and two children to support. I am at a lost as to what to do. I need help! I cannot afford a lawyer, but I do qualify for legal aid. Please help me!
Without reviewing the documents I cannot give you a formal opinion as to whether you have a case or not. It certainly appears that Manulife improperly cut you off LTD benefits. Without a review of the documents I cannot provide a formal opinion.
If you were to fax the termination letter and a copy of the return to work form it would help me evaluate your case. I will do so for free but if you retain me then I would work on a contingency basis.
If you want me to look further into your case for free, please fax and/or scan the documents to my attention. My fax is 416-815-1257. There is no cost for the initial consultation.
Regards,
Andrew Suboch
416-815-1331 x221
I have fibromyalgia and take oxycontin for pain. Two life insurance companies have turned me down. Is this legal???
Thanks for the note. Insurance companies base their underwriting decisions on risk. You may be able to qualify a simplified issue plan (no health tests and 3 to 12 health questions) You can get more details at link to lsminsurance.ca
Mom passed away … years ago this month and I just found a “paid-up” certificate of insurance from the company she retired from. They are no longer in business so I contacted the insurance company directly, got the person’s name and extension who handles older policies, have left 4 messages since ….. .. and no response at all. I gave her my Mom’s name, year it was effective, policy number, my Dad’s name as he was probably the beneficiary who has also passed away. I want to find out if there was an alternative beneficiary and, if not, according to the certificate of insurance, the funds go to her living children. What is your advise as I think it is ridiculous to be forced to hire an attorney for something that has been put in black and white. Thanks for any help,
The matter seems to be straight forward and based on what you have described, it seems like the insurance funds should be paid to either you/ your siblings or to your Mother’s estate.
My husband became ill ….. He was off work for the waiting period and applied for LTD through his employer. He is treated for ongoing chronic pain which is the reason for his absensce from work. The forms the doctor had to fill out stated what he is being treated for and chronic pain was one because that is what he has been treated for since … but it has not kept him from work. what is keeping him from work now is Panic attacks, opiate dependancy, anxiety and major depression disorder. The letter that the insurance company sent us states that he was treated for chronic pain in the past and the pre-exisitng clause MAY apply to this claim. They want him to sign a declaration but th eway it is worded is not right as the chronic pain should not apply to this claim it has not kept him for work, the mental illness has kept him from work which he has never been treated for in the past ever. I am trying to send them a letter but we may need some advice do we have to
wait to seek advice until after the claim is denied if they deny it. To me it sounds as though they are trying to deny but I cant see how they can when chronic pain is no tthe reason for being off. Panic, anxiety and depression disorder has kept him off and he is seeing a psychiatrists as well as a addicitoons counsellor on an on going basis. would you know why they would be focusing on the chronic pain when this is not his reason for being off??? he should be entiltle as he is seeking treatment for mental illness and will get better eventually.
Hope you can help and I hope I made sense.
Based on what you have described, I WOULD NOT sign the document that the insurer apparently wants you to sign. It sounds like the insurer is trying to set up a defence of pre-existing condition to your husband’s claims.
If you would a free consultation with my offices, please call Sarah 4166-815-1331 x221 to arrange for a meeting. I have offices in both Downtown Toronto and Scarborough.
Andrew Suboch
hi , im writting in deepest concern to my mother’s benefactor pertaining to the life insurance she has for herself. Im asking where do i stand as far as it goes for going aganist my mother’s husband whom is a chronic aclolohic and is her beneficiary. Im deathly afraid that he will not have any good intentions for this ins. money and she has recently passed.My family is struggling to even have a simple family grave side service and small family gathering afterword and than to have to deal with the remaining funeral expense> where can i get some type of assistance and or maybe lead me in the right direction to make sure my mother and myself are at peace please help..thanks
Thanks for the note. If the beneficiary is revocable -your mother is free to change the beneficiary she should contact the insurance company or broker if she wants to make a change.
I was sideswiped by a tractor trailer in heavy, fast-moving traffic on the 401. He took off after the accident, so I could not get his licence plate or insurance info.
I reported the accident to the police and my insurer right away because I thought that was what I was supposed to do. I have never had an accident in almost 40 years of driving, so am not familiar with this.
My insurer made me go to a preferred repair shop the next morning, and they quoted a shocking $3800 to repair a few scratches and a dent on my car’s side back panel. I thought this was really high, and went to my own mechanic, who quoted me just $750 for the same work. In the meantime, the insurer did some pretty sketchy internet “research” and found just 1 person on Kijijii selling a similar make/model car for just $2200.
They did this based on this one classified ad, without ever seeing my car, the mint condition it’s in, how well it runs, and all the substantial improvements I’ve made to it. (It’s a special edition car, carefully maintained and renewed, fully loaded, and very few were made originally, so it’s kind of unique. It easily has at least another 10 years of life to it, according to my mechanic. People constantly compliment me on how nice it is.) Despite all this, the insurer arbitrarily set my car’s value at just $2200 too.
Then, using the inflated figures from their repair shop and the lowball value they set for the car, they immediately concluded that the car is a total write-off. They are offering me next to nothing and are ready to seize my car. This all happened in less than 24 hrs.
I am stunned and extremely upset. I can’t believe the people who were supposed to be my safety net just turned into my biggest threat. There is no way I will be able to buy a new or even a used car with the paltry amount they are offering as a “settlement”. I just want to fix the scratches and save my car. I even suggested they forget I ever mentioned the scratches and to close the file, that I will pay the $750 out of my own pocket. They said No, and are now threatening me that if I don’t take their settlement and hand over my car, they will not re-insure me and will brand the vehicle as a write-off so no other insurer will either.
If I had known they would do this to me, I never would have even told them it got scratched. Everybody has told me it’s not that big a deal to fix the car, even the cops who did the report. I just don’t understand how they can force me to become permanently carless over something so small. I will be unable to work if I lose my car, so this affects my livelihood too.
I feel totally abused and bullied in this process. I have been with this insurance co for … years now, and have paid them at least $..,.. in premiums over the years for car insurance that I have never used and that is also letting me down now the very first time something happened.
Any advice?
Unfortunately, your insurer, pursuant to the standard contract of automobile insurance in Ontario, is only obligated to pay the lessor of the repair cost or replacement value of your vehicle once it is damaged. That is subject to the caveat UNLESS you have purchased replacement vehicle coverage. I suspect that you have not given the age of your vehicle. With respect to the modifications unless these have been reported to the insurer and the vehicle’s “true value” known to them, their assessment of your vehicle will be vis-à-vis other vehicles of similar age and wear/ mileage. If you want to show that the insurer is wrong in their assessment of your vehicle, then the onus is on you to show how their assessment is wrong due to the special nature of your car. Although their assessment seems to be based on less than thorough methods, I suspect it would hold up in court if challenged.
I do not understand the last part of your email. You should be at liberty to not have the repairs effected and to have the vehicle repaired at your own expense. The insurer should not deny you coverage as a result. If they do however, your remedies are not that great. If the vehicle is labeled as a “write-off” by your insurer, then you might have a cause of action for slander of title and even perhaps punitive damages but the legal costs associated with such a civil action would far exceed the value of the car. I do not understand why they would care if you withdraw your claims and fix the car yourself. That is something that I cannot answer and do not understand. Most insurers in my experience are ecstatic when their insureds pay for repairs normally payable under a policy of insurance.
I trust that this answers your questions.
Regards,
Andrew Suboch
416-815-1131
Hi my father was killed in a car crush on the alaska hiway in …. …. . a tractor trailer rear end him i have no info on the cliam or any thing will help thanks this happend on ….
Please be advised that I am an individual duly licensed to practice law in Ontario. You and your siblings and/or other close family relatives may be able to claim up to $25,000.00 from your Father’s auto insurer. In addition, you and your siblings and/or other close family relatives may be able to claims thousands of dollars from the person who caused the crash. Without more information, I really can’t advise you as to your rights and the value of your possible claims. If you would like to discuss this matter further, please contact Sarah of my offices and my an appointment to either come in or to review the case over the phone. Until I am properly retained I really can’t give you more information or assistance. Time is of essence and you need to move and make your claims prior to the 2 year anniversary of your Father’s death.
Regards,
Andy Suboch
416-815-1331 x221
I am a … year old who is currently on Long term disability through an insurance carrier that I have with work. I took leave …. used up my savings and rrsp and started usung my home equity line at the bank to pay my mortgage and bills etc… I did get sick benefits from E.I. and disiabilty kicked in after that. My family doctor has been following up with me in regards to meds and referring me to psychiatrists for depression and anxiety. The problem I have now is the insurance carrier is on my case about going back to work and she is actually telling me that I am not sick. And a few times had refuse to pay me even though I had done all that she has asked me to do in regards to updating her with doctor notes etc… once again its the end of the month and shes doing it again. I phone her asking whats going on and she wont answer my calls and she wont phone me back. I have bills to pay. I dont know where to go from here. I dont know what my rights are? Can you help me?
Thank you for your time
Once you are on LTD the onus is on the insurer to show why you are no longer entitled to ongoing benefits. If, as you have described below, you have complied with the insurer’s requests for information and all the medical evidence supports your position, I can see no reason why the insurer would try to deny your ongoing claims. What you describe below to me suggests a bad faith policy of the insurer that could result in punitive and/or aggravated damages.
I can’t really say more without meeting you and reviewing relevant documents including medical evidence and the relevant policy of insurance.
If you would like to book a free meeting to discuss your situation, please call Sarah 416-815-1331 x221 at my offices.
Regards,
Andrew Suboch
Please be advised that I am a lawyer duly authorized to practice law in Ontario. I practice primarily in the area of personal injury/ insurance law but also have a substantial employment law practice. I have been asked to respond to your enquiry below on a without cost basis with respect to this correspondence.
I do not necessarily agree with the comment that ” when a union is involved that it is out of a lawyers jurisdiction”. While that is generally true in regards to employment matters [hiring, firing, discipline where there is a valid collective agreement] I do not believe it is true when a claim is made for Long Term Disability benefits which is what I believe your mother was claiming.
Given her unfortunate death, her claim will be restricted to what she might have been entitled to from when she applied to her date of passing.
I cannot really comment more but given that you have been advised that a decision is still pending, I do not believe that the limitation clock has run out of time.
If you would like to meet, again on a without fees basis, please contact Sarah of my offices at 416-815-1131 x221.
Regards,
Andy Suboch
My husband …. had a fall, he broke his back and sustained a spinal cord injury. The cord was not severed but sustained significant nerve damage. His diagnosis is “incomplete parapalegia”. He can not walk without assistance and requires a wheelchair. He can move his lower extremities however has only “patches” of feeling in his legs. His diagnosis will not change, he is now considered parapelgic. The insurer, …., has denied his claim for compensation. This was a workplace injury and WSIB is involved. The insurer, ….. , is the provided through his union hall. Can we appeal this discision? If so, what “type” of lawyer would we need.
This is further to your enquiry below. Please be advised that I am an individual duly licensed to practice law in the Province of Ontario. I have been practicing in the area of personal injury/ insurance matters for more than 18 years. I have been asked to respond to the below questions.
I would like to first find out more information as to where and when your husband fell. If there is any way that this matter could be moved away from the clutches of the WSIB,I n my opinion, both he and you would be well served to do so. Until I get more facts, I can’t advise you in that regard. If you could find a party that could be successfully sued for your husband’s injuries as opposed to claiming WSIB benefits, then I believe both you and your husband would recover much more than what is available until the WSIB régime.
In any event, it seems that ….. ought to be paying your husband for what I assume are Long Term Disability benefits [LTD’s] and/or accidental sickness and accident benefits. Until I review the relevant insurance poly or policies I can’t comment further in that regard.
I would be pleased to review your husband’s situation on a without fee basis to better get a handle on your particular situation. If you would like to meet with me, please call Sarah at my office 416-815-1331 x221. This meeting would be free. I have 2 offices – both wheelchair accessible – Bay and Queen or Sheppard Ave East and Kennedy in Scarborough.
Regards,
Andy Suboch
Comment:
I suddenly got very sick in May and have been struggling ever since was diagnosed with Chronic Fatigue Syndrom in September from a Multiple Sclorosis neurologist.
My insurance …. denied my claim and I am on my third and apparently last appeal.
My Dr agrees with the diagnosis but is not very good at clinical notes and writting referals he asks me to write my own letters to Manulife and he edits them he has sent me in for lots of tests and refered me to specialists. He keeps on brining up anxiety.
I have an appointment with a Ryumatologist on ….
I have seen two neurologists one said its anxiety the other one said Chronic Fatigue.
I have seen an Ear nose and throat specialsit , …….. I am struggling with extreme fatigue , muscle pain and weekness, memory problems , blurry vision , dizzyness , loss for words anxiety and many more things.
My whole life has changed I was a very energetic social person, I worked out every day went for 5 km walks , planned social gatherings . I no longer can excersise , and have no energy to socialize. If I even clean the bathrooms I am exhasted for days after.
My marriage and friendships are suffering .
we have exhausted all funds and can not even get a loan because i am not working.
I worked at the …… …. since ….. and I loved my job
We moved to Prince George in …..
…. says that they can not rule out anxiety because I had a perscription and have been on adavan for years ( one perscription would last me for months )
They suggested to me to see a Phyciatrist to get an assesment. They say that they dont have any objective medical evidence and I undersatnd that but i told them that CFS is diagnosid by process of elimination and I have had all the tests to eliminate everything else.
I know that my anxiety is due to been so sick and having no support.
I am scared that they are setting me up to say that it is a pre excisting condition.
I need to write a letter of appeal and i cant even think straight to write it .
I am at my wits end and would love any help I can get.
Please be advised that I am an individual duly licensed to practice law in Ontario. I understand that you moved to Prince George BC. I can give you some general advice but pleased be aware that I am resident in Ontario.
The insurance contract is one of utmost good faith. From what you have described below, it seems to me that ….. IS NOT dealing with you and your claims in good faith. There would appear to be good medical evidence – see the neurologist who diagnosed Chronic Fatigue and your [sic] “Dr agrees with the diagnosis”. That in my opinion should be enough.
If you were to want to proceed with your case, I’d get a BC based lawyer, assuming that you are in BC still, meet with him/her and review the file. If you were in Ontario, I could act for you and would, based on what you have set out below, begin legal action as against Manulife. If you need the name / phone of a BC lawyer who does insurance law, please feel free to contact me directly.
Regards,
Andy Suboch
416-815-1331 x221
Need advice for family friends. Wife, 36 years, had a policy taken just over 3 years ago, had a doctor’s appointment the week after for some tests, had a doctor’s appointment week before for minor stomach ailment but forgot to disclose honestly. Policy got approved in 2 weeks, tests got done week after, discovered stomach cancer, policy delivered to her in 3 weeks after. Went through treatments for 3 years finally passed away now. Insurance company is dragging the claim, asking for authorization the 2nd time to go back to her family doctor and specialists, which was already part of claim forms, any chances of claim being rejected or they are just delaying. The point is when the application was signed and first premium paid, there was no knowledge of this ailment at all. Thanks for some guidance, and if legal recourse is necessary.
Dear Sir,
This is further to your enquiry below.
I am an individual duly licensed to practice law in Ontario who has been asked to comment.
Based on what you have set out below, I believe that you have good grounds to sue the insurance company to recover the benefit under your wife’s policy of insurance [assuming you are the beneficiary and that it was a policy of life insurance].
I would need to meet with you and review the policy before I give you more advice.
If you would like to come in for a free consultation, please contact Sarah 416-815-1113 x221. I have offices in downtown Toronto and in Scarborough. Alternate sites for meeting can be arranged.
Regards,
Andrew Suboch
I have been signed off work for over three months and have been transferred to ….. Assistance programme. I have issued all my consultants reports and my doctors reports and have been seeing my companies occupational health, during my time off I have applied for another job internally and have been successful, however I have been put into a holding pool pending a vacancy for that role. My current contracted job involves repetitive living and stretching and my new role does not. Both my doctor and the company occupational health department has confirmed that I am presently unable to do my contracted role, however they feel that I am able to do the role that I am in the holding pool for. My doctor has also issued my with a fit for work certificate as long as I don’t lift or stretch, which to be honest means I am unable to do my contracted role for the next two months at least. I have been communicated with my HR only to find them reluctant to accommodate me in my new role or anywhere else. Their statement is that they have to liaise with …. before I can come back to work. I am desperate to get back to work, and in fact get on with my new role or at least attend relevant training, forfeiting my annual leave if necessary. Where do I go from here? Can I approach …. directly, am I at the point of being given the sack or will I be accommodated elsewhere in the company until have fully recovered or am I destined to stay at home bored for another three months??
i need to sue a doctor in vgh i need some help regarding it i have a note from the hospital that states that a doctor in vgh talk rudely to me and write a false note on my file
i need to sue a doctor in vgh i need some help regarding it i have a note from the hospital that states that a doctor in vgh talk rudely to me and write a false note on my file
I am a person duly licensed to practice law in Ontario. My practice largely consists of dealing with insurance companies on behalf of injured and/or sick individuals. I have been asked to respond to your enquiry below.
I am somewhat at a loss to respond as I am uncertain as to what you are complaining about. It seems that you are unhappy with a doctor’s “rudeness” and/or believe that he/she may have inaccurately recorded something on your chart. Either issue would not seem to warrant legal action UNLESS you can demonstrate some form of damage and/or harm flowed from such actions, acts and/or omissions. Without more information, I really can’t advise you as to what remedies you might have.
I can’t really say more without meeting you and reviewing relevant documents.
If you would like to book a free meeting to discuss your situation, please call Sarah 416-815-1331 x221 at my offices.
Regards,
Good Day,
I am one of 4 beneficiaries to an estate (We have found an $2000 insurance policy from the 1940′s. We also found a second letter from the insurance company from 2009 when the recently deceased’s spouse had passed away and changes to the beneficiaries had to be made. This letter states that the 70 year old policy was now only worth $7000. All beneficiaries have agreed that something just doesn’t seem right and would some legal advice/policy interpretation on whether a further investigation would be warranted or not. Thanks for your time.
I am a person duly licensed to practice law in Ontario. My practice largely consists of dealing with insurance companies on behalf of injured and/or sick individuals and/or beneficiaries to insurance contracts. I have been asked to respond to your enquiry below.
I am surprised that a life insurance policy bought for $2,000.00 in the 1940′s today is only worth $7,000.00. I would like to see the policy as that does not correspond to what would seem to be the “norm” today. However, without more information, I really can’t advise you as to what remedies you might have or whether the insurance company’s answer is legally correct. There are many types of life insurance policies and it is possible that the policy purchased was a defined benefit that did not increase over time. You did indicate that it had increased from a $2,000.00 face value when bought to a $7,000.00 value today which suggests to me that this policy is worth much, much more.
As a beneficiary to the estate, you have the right to inspect the particular insurance policy.
I can’t really say more without meeting you and reviewing relevant documents.
If you would like to book a free meeting to discuss your situation, please call Sarah 416-815-1331 x221 at my offices.
Regards,
Andrew Suboch
My brother in law passed away this year he was very private, and not very organized person. We recently found a life insurance policy dating back to … . We have no idea if he continued to pay the premiums or not. Would this policy be null and void if premiums were not paid, it is possible this insurance was through his work and he retired approxiamtely … years ago with a limited pension which is why we believe the premiums were likley not paid over this time and possibly before this if it was not a work related policy Would the premiums/value of the policy be lost completly?